We take online privacy concerns very seriously and are committed to the protection of online privacy of members and visitors to our website. Although we monitor the traffic, no identifiable personal information is extracted in this process and the statistics gathered are used only by Sarah Hayes for internal analysis in order to improve our services and our website.

We value the privacy of our users and understand that they do not want their names or email address details to be passed onto third parties. We will not communicate, in any form, personal information of this type to any third party without the express permission of the individual concerned.

This policy applies solely to this website. Where we offer links to other sites, it should be understood that we do not endorse, nor can we be held responsible for, their privacy policies.

We understand that people want to feel confident about how their personal information is handled. If you have concerns about the way we have collected, used, stored, shared or otherwise handled your personal information, you can raise this with us by making a data protection complaint.

Examples of situations which may give rise to a data protection complaint include:

A data protection complaint can be made by the person to whom the personal information relates, or by someone authorised to act on their behalf.

Where a complaint relates to your own personal information, we will usually rely on the information you provide in your complaint to confirm who you are. If we are unable to do this, or if additional checks are needed to protect personal information, we may ask you for further information to help verify your identity. If you are making a complaint on behalf of someone else, we will require evidence that you are authorised to do so.

You can make a data protection complaint by contacting us:


Via email:     This email address is being protected from spambots. You need JavaScript enabled to view it.

Via post:        Tower House, The Square, Talgarth, Brecon, Powys LD3 0BW

To help us understand your concern and respond appropriately, it is helpful if you include a clear explanation of the issue and how it relates to the handling of your personal information, including any relevant dates, etc.

We will acknowledge your data protection complaint as soon as possible after it is received, and no later than 30 calendar days.

We will then review and investigate your concerns. The time required to provide a full response will depend on the nature and complexity of the complaint, but we will keep you fully informed of progress. Once our investigation is complete, we will contact you to explain the outcome. If you remain dissatisfied after receiving our response, you have the right to raise your concern with the Information Commissioner’s Office (ICO) - www.ico.org.uk.